Effective Date: 16/04/2024
We want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy.
Return Policy
- Eligibility: Returns are accepted within [14/30] days of receipt. Items must be unused, undamaged, and in their original packaging.
- Non-Returnable Items: Custom or personalized items, discounted items, and items marked as final sale.
Return Process
- Request a Return: Contact us at [contact email/phone number] with your order details.
- Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to our error.
- Inspection: Once we receive your return, we will inspect the item.
Refund Policy
- Refund: If approved, we will issue a refund to your original payment method within [number of days].
- Exchanges: We offer exchanges for eligible items.
Contact Us
For any return and refund inquiries, please contact us at [contact email/phone number].